Guest Experience & Hospitality Lead - FT & PT

The Fattened Caf, a Filipino barbecue restaurant dedicated to the core mission of fostering genuine human connection through a shared love of food, is currently hiring Full-Time and Part-Time Guest Experience and Hospitality Leads. This position serves as a key ambassador of the restaurant's hospitality standards, ensuring that every guest receives service aligned with the organization's people-first philosophy. Interested candidates are encouraged to visit the employer's official website for comprehensive details and application instructions.

Common job roles and responsibilities for this position include:

- Welcoming guests upon arrival and managing the seating flow to ensure a seamless dining experience.
- Overseeing front-of-house operations and coordinating effectively with kitchen staff to maintain service efficiency.
- Resolving guest inquiries, feedback, and concerns with a high degree of professionalism and empathy.
- Upholding high standards of cleanliness, safety, and presentation throughout the dining and reception areas.
- Training and guiding service team members to deliver hospitality that aligns with the restaurant's mission.
- Handling point-of-sale transactions, managing reservations, and processing payments accurately.
- Assisting with inventory management and organizing front-of-house supplies.

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