Losing your passport in a foreign country can be a stressful experience, but if you are a Filipino expat or tourist in Dubai, the process for obtaining a replacement is highly structured.
Important Update: Please note that effective July 1, 2026, all Philippine passport services in the UAE—including lost passport replacements—are handled exclusively by the Philippine Embassy in Abu Dhabi or the Philippine Consulate General (PCG) in Dubai due to the closure of the external VFS Global Renewal Centres.
Here is a step-by-step guide on how to replace a lost Philippine passport in Dubai, along with the required fees and expected timelines.
Step 1: Report the Loss to the Dubai Police
Before visiting the Philippine Consulate, you must legally report the loss to local authorities.
Open the Dubai Police Official Website or use the Dubai Police Smart App to apply for a Lost Item Certificate.
Provide your details and passport number (if you have a copy).
Once generated, you must have the official Police Report translated into English. Keep the original report and make at least two photocopies.
Step 2: Book an Appointment with the PCG Dubai
Replacing a lost passport is treated as a special case, meaning you cannot walk in without an appointment.
Visit the Philippine Consulate General in Dubai Appointment Portal.
Secure a slot under the passport application/lost passport category.
Print your appointment confirmation showing your details and the generated QR code.
Step 3: Prepare the Required Documents
Gather all necessary paperwork before your scheduled appointment date. The PCG does not have printing or photocopying facilities on-site.
Printed E-Passport Application Form (filled out completely).
Printed Appointment Confirmation with QR code.
Original English-translated Dubai Police Report (plus 2 photocopies).
Affidavit of Loss – You can download the template from the PCG website, or execute and sign one directly at the Consulate during your appointment.
Photocopy of the lost passport data page (if available).
PSA-issued Birth Certificate (Original and 1 photocopy). Note: If you do not have one on hand, you can order it online via PSA Helpline or PSA Serbilis to be sent to a family member in the Philippines, who can scan it to you.
Original valid Emirates ID (plus 2 photocopies of the front and back).
Step 4: Attend Your Appointment & Pay Fees
Arrive at the Philippine Consulate General located in Al Qusais 3, Dubai, at least 15 minutes before your scheduled time.
Document Verification: Submit your paperwork to the processing officer at the window.
Notarization of Affidavit: If you haven’t notarized your Affidavit of Loss, it will be executed here.
Payment of Fees: Proceed to the cashier to settle the charges.
Lost E-Passport Fee: AED 600
Affidavit of Loss Notarization Fee: AED 100
Biometric Capture: Proceed to the encoding section where your live photo, fingerprints, and digital signature will be recorded. Always double-check your data on the encoder's screen before signing off.
How Long Does It Take?
Because a lost passport requires verification and clearance from the Department of Foreign Affairs (DFA) in Manila, the timeline is longer than a standard renewal.
Clearing/Waiting Period: There is a mandatory 15-day waiting period after submitting your application to verify the lost passport status.
Printing and Shipping: Once cleared, the passport is printed in the Philippines and shipped to Dubai. This takes approximately 5 to 8 weeks.
Total Estimated Time: Expect the entire process to take roughly 8+ weeks.
You can track when your passport is ready for pickup via the official PCG Dubai Passport Availability Portal.
Helpful External Links
Appointment Booking & Advisory: Philippine Consulate General in Dubai Official Website
Local Reporting: Dubai Police Smart Services Portal
PSA Documents Ordering: PSA Helpline Online Portal or PSA Serbilis Official Site
Disclaimer: The information provided in this article is for general informational purposes only and is accurate as of June 2026. Consular regulations, processing fees, and requirements are subject to change without prior notice by the Philippine Department of Foreign Affairs or UAE local authorities. Readers are strongly advised to check the official website of the Philippine Consulate General in Dubai before finalizing any applications or legal procedures.